Refund policy
Last updated: [9.9.2026]
Order cancellations
You may cancel your order free of charge within 24 hours of placing it. To cancel, contact us at support.corsaire@gmail.com with your order number. Once this 24-hour window has passed, your order will have entered processing and cannot be cancelled — you're welcome to return it once it arrives, following the return policy below.
Returns
We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be:
- Unworn, unwashed, and undamaged
- In its original condition with all tags attached
- In its original packaging
To start a return, contact us at support.corsaire@gmail.com with your order number and the reason for the return. We'll provide instructions for sending the item back to us.
Returns that arrive after the 14-day window, or that show signs of wear, damage, or altered/missing tags, will not be accepted and will be sent back to the customer.
Refunds
Once we receive and inspect your returned item, we'll notify you by email whether your refund has been approved. If approved, your refund will be processed to your original payment method within 14 business days. Please note your bank or card provider may take additional time to reflect the refund.
Return shipping
Return shipping costs are the responsibility of the customer, unless the item arrived defective or incorrect.
Exchanges
We currently do not offer direct exchanges. If you'd like a different size or item, please return your original item for a refund and place a new order.
Damaged, defective, or incorrect items
If your item arrives damaged, defective, or isn't what you ordered, contact us within 14 days of delivery at support.corsaire@gmail.com with photos of the issue. We'll cover the cost of return shipping and send a replacement or full refund.
Non-returnable items
Items marked as part of a limited or exclusive drop are final sale and not eligible for return, due to limited quantities. Gift cards are also non-returnable.
Contact us
Questions about your return? Reach out at support.corsaire@gmail.com.